Shipping and Delivery Policy

Delivery Refusal

• Refusing delivery without a valid reason will result in a non-refundable deduction covering shipping and handling costs.
• Customers who refuse delivery without a valid reason will be responsible for two-way shipping costs (forward and return) and any applicable restocking fees.

Exceptions

• If the product is damaged or incorrect, please report the issue within 24 hours of delivery. We will resolve the issue promptly at no additional cost to you.

Delivery Responsibility

• We aim to deliver your orders safely and on time.
• Please ensure someone is available to accept the delivery.